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Incore Software BV, located at Damrak 219, 1012 ZJ Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

This privacy statement applies to the Supply Chain Portal, the support application and the mobile apps Incore Yard and Incore Driver.


Contact details:

Damrak 219

1012ZJ Amsterdam

+31 (0)20 6269782


Personal data that we process

Incore Software BV processes your personal data because you use our services and/or because you provide them to us yourself.


Below you will find an overview of the personal data that we process:

- First and last name

- E-mail address

- Internet browser and device type

- IP address

- Profile picture

- Photo uploads

- Location data


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

We process photos that you scan or take yourself using the Incore Yard or Incore Driver app. When using the camera to scan codes, captured photos are immediately translated and deleted. Photos taken via the Incore Yard or Incore Driver app for quality control of the Supply Chain process are uploaded to a Supply Chain Portal so that they can be viewed by other users. Photos are uploaded without location metadata and saved without location metadata.

Incore Software BV processes location data with the Incore Driver App for the purpose of geofencing functionality for automatic arrival notification. This is done by periodically requesting your location. This can be done in the foreground (ie the app is on screen) or in the background (ie the app is not on screen or the smartphone screen is off). Based on the collected location data, a message can be sent in real time to the linked system of Incore Software BV about entering or leaving an area. The specific location is not shared.

Incore Software BV offers the possibility to share logs for the purpose of debugging, these can also contain location data. The sharing of these logs never happens automatically and is always done through a conscious action by the user. These logs are stored on your own device.


For what purpose and on what basis we process personal data

Incore Software BV processes your personal data for the following purposes:

†          To offer you the opportunity to create an account

†          Link transactions in the supply chain to you

†          Being able to easily link with our systems using a QR code

†          Checking/proving the quality of a delivery using uploaded photos

†          Using geofencing functionality to automatically report arrival or proximity to a delivery location to the relevant linked system


How long we keep personal data

Incore Software BV does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

†          General personal data  > Until the account to which the data is linked is no longer active.

†          Photos for quality control > Until the relevant item is removed from the Supply Chain Portal.

†          Location data > Up to 15 weeks on your own device.


Sharing personal data with third parties

Incore Software BV only provides to third parties and only if this is necessary for the execution of our agreement with you, when you perform an activity in the supply chain of a third party or to comply with a legal obligation.


Cookies, or similar techniques, that we use

Incore Software BV uses cookies or comparable techniques exclusively for the login mechanism of the Supply Chain Portal and the support application.


View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Incore Software BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.


You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to


To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.


How we protect personal data

Incore Software BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via

Privacy statement

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